FREQUENTLY ASKED QUESTIONS

BROND exists for men who refuse to surrender momentum. Through discreet, evidence-based care, we help fortify the systems that power male vitality and performance. We are the trusted ally for the man who stays disciplined, driven, and in the fight for life.

BROND stands out for its personalized wellness solutions and science-backed treatments designed to deliver real, lasting results.

BROND works by combining expert consultation, tailored treatments, and continuous support to help you achieve your health and wellness goals effectively.

We offer both one-time purchases and convenient subscription options, so you can choose what fits your needs best.

Some BROND products are FDA-approved, while others are compounded formulations prescribed off-label by our licensed providers.

All BROND products require a prescription by a licensed medical professional.

BROND stands out for its personalized wellness solutions and science-backed treatments designed to deliver real, lasting results.

Some BROND products are FDA-approved, while others are compounded formulations prescribed off-label by our licensed providers.

After completing a short online consultation, one of our licensed providers will review your health profile and recommend the best option for your needs. You’ll get a personalized treatment plan—no guesswork required.

Results vary by product and individual. Some treatments, like Sildenafil or Tadalafil, can work within hours, while others—like Finasteride or Metformin—may take consistent use over weeks or months.

Many men safely combine BROND treatments for different goals—like energy and hair health—but it’s important to discuss all medications with your provider. They’ll ensure your plan is safe and optimized for your needs.

If you notice any side effects, pause your treatment and contact your BROND provider right away. They’ll help adjust your dosage or recommend an alternative that keeps you on track safely.

Sterile, refrigerated medications arrive within 2 days after your prescription is approved and shipping has begun. All non-sterile medications arrive within 3–5 business days after your prescription is approved. You’ll receive tracking information as soon as your order ships.

Yes. All BROND orders are shipped in discreet packaging to protect your privacy.

Standard shipping is free on all BROND orders. Expedited options may be available at checkout for an additional cost — please reach out to support@brondhealth.com for more details.

Absolutely. Once your order ships, you’ll receive an email with a tracking number so you can follow your package every step of the way.

BROND currently ships to most U.S. states where our providers are licensed to prescribe. Availability may vary based on state telehealth regulations.

If your order doesn’t arrive on time or tracking shows an issue, reach out to our support team at support@brondhealth.com. We’ll help resolve it quickly and send a replacement if needed.

BROND accepts all major credit and debit cards.

We don’t accept insurance at this time. However, our prices are often lower than traditional pharmacy prices.

Yes. All transactions are processed through encrypted, HIPAA-compliant systems to ensure your data and payment details stay protected.

You can update your payment details anytime in your secure BROND patient portal under “Billing.”

If something looks off, contact our support team right away at support@brondhealth.com. We’ll investigate and issue a refund or adjustment as needed.

Because prescriptions are custom and approved for each patient, we can’t accept returns once medication has shipped. If there’s an issue with your order, our support team will make it right.